Info

Wide Open Throttle Motorsports
Phone: 480-626-2803
Fax: 480-626-2882
WOTMRacing@aol.com

PLACING AN ORDER

I.	By placing an order from Wide Open Throttle Motorsports via Website, Email, Phone, Fax, all Instant Messengers, standard mail, and forums, you agree to and accept all terms and conditions laid out on this page. Furthermore, you acknowledge that you are 18 years and older and agrees to all local, state, and federal laws of the use of such products sold.
II.	Our website is hosted by Yahoo! Small Business, so rest assured that your information is secure. Your information is protected while in transit across the Internet with Secure Sockets Layer (SSL) using 128-bit encryption, which complies with Visa security requirements and is the highest level of encryption available in commercial web browsers.
III.	All credit card orders must be shipped to the billing address of the card, absolutely no exceptions!

PAYMENT

I.	We currently accept Visa, Mastercard, American Express, and Discover Card. We do not apply credit card surcharges on any retail order. To prevent fraud, we require that all orders be shipped to the billing address of the card holder. When an order is processed, your street number and zip code are entered into our credit card terminal. If the address and zip code do not match what your card issuing bank has on file, your order will be placed on hold. You will be contacted by one of our customer service representatives to either ask if your order can ship to the billing address or if you would like to add a temporary shipping address. Adding a temporary shipping address to your credit card can be done instantly, you simply need to call the ‘800’ number on the back of your card and tell the representative that you’d like to add another address to your file.
II.	Mailing Payment: We accept verified funds such as Money Order or Cashier’s Checks as an alternate form of payment. We do not accept personal checks. Please contact us first so we can accurately quote you for the item(s) and shipping. We will provide our mailing address at that time.
III.	Wire Transfer: All wire transfers will have a $20 surcharge added to cover all Wide Open Throttle Motorsports bank expenses. Please call for Wide Open Throttle Motorsports banking information prior to ordering.
IV.	All returned checks will be subject to a $25 fee.
V.	No sales tax for customers outside the state of Arizona. 7.6% state sales tax is automatically applied to any customer within the state of AZ.
VI.	We will follow all collections for payment to the fullest extent by law.

WARRANTY

I.	All products carry the manufacturer’s warranty only. If you have any questions regarding the warranty of a specific part please contact Wide Open Throttle Motorsports before making a purchase.
II.	Claims may take as long as 60 days. Wide Open Throttle Motorsports will not issue any credit until the Manufacturer receives, inspects and verifies that the product is defective. ONLY then will credit be issued. Shipping is not covered under warranty. All shipping charges are the responsibility of the customer. All warranty claims must be issued a RMA number. Warranty will not cover customer abuse, incorrect application, or negligence.
III.	All merchandise is packed carefully before leaving the warehouse. Damaged shipments must be checked while in the presence of the carrier. All claims for damaged or loss goods must be made with the carrier. Keep all shipping cartons and packaging materials for the carrier inspection. We will gladly help with the claim by providing tracking numbers and any paperwork related to the claim.
IV.	All hoods, hatches, bodykits, and most lip kits ship via truck freight. When the receiver signs the delivery receipt, the receiver is signing that all parts arrived in acceptable condition. Please make sure you check the contents of the shipment before signing anything from the freight company that is making the delivery. We are not liable for any damages found after the receiver has signed for the shipment.

RETURNS

I.	All returns must be made within 30 days of invoice date. All returns must be in original container, unopened, like new, including all paperwork, and must be in resalable condition. Absolutely no refunds on electronics, special order items, turbo kits, intercooler kits, coilover kits, and wheels. All returns are subject to a 25% restocking fee.
II.	All shipping costs are the responsibility of the customer. The customer is recommended to insure each product shipped back with the freight or shipping company for the value of the replacement part (i.e. invoice price).
III.	All returns must have an RMA (Returns Merchandise Authorization) number provided by Wide Open Throttle Motorsports. All returns must have the original invoice and RMA number written on box before it is shipped back to us.
IV.	All credit will be applied to the customer’s account within 5 business days of receiving and inspecting the item at our location.
V.	Credit will be applied in the way the initial payment was made. For example, if paid via credit card, we will refund back to the original card. We cannot credit any card besides the original card used.
VI.	Credit will not be applied to any item that has been installed or that is not in the condition as it was when shipped.

BACKORDERS

Occasionally, a backorder will happen even with our

large inventory and ever growing distribution chains. Once in a while, the demand for certain items may overwhelm the manufacturer's ability to keep us supplied with adequate stock. In situations like this, we make every effort to cross-reference the part to a comparable manufacturer's line. If cross-referencing is not an option, and you have to wait for a part, we will not bill you until that part is shipped to you. If the backordered item happens to be part of a larger order that has already been shipped to you, you will not incur any extra charges.

II.

Once backordered item(s) become available, you will be billed and the item will then ship out.

SPECIAL ORDERS

I.	Special orders may require a deposit or full payment in advance. Once placed, special order products are non-returnable and non-cancelable. NO EXCEPTIONS. Special order items may include extra shipping charges.
II.	Special orders may take weeks to months for delivery. These times can only be estimated and due to production limitations or shipment capabilities we cannot guarantee delivery. Wide Open Throttle Motorsports will not be held responsible for delays or further than estimated time for delivery.

CANCELLATION

I.	All order cancellations must be made prior to shipment. Once an order has been shipped we will not accept any cancellation. If the customer refuses the shipment all return policies will take effect.
II.	Wholesale cancellations will be credited to the company if cancelled before shipment or billing.

PRODUCT LIABILITY

I.	By installing or using any purchased products, the customer is releasing Wide Open Throttle Motorsports and all employees of Wide Open Throttle Motorsports liable of cause.
II.	Most items sold by Wide Open Throttle Motorsports are for off-road use only and should not be used on public roads. It is the responsibility of the customer to check local, state, and federal laws before placing an order.
III.	Wide Open Throttle Motorsports is not responsible for any damage caused by installing or using sold products. Any claim to fault of product must be made with manufacturer. Wide Open Throttle Motorsports will provide assistance with paperwork on any part sold.
IV.	Wide Open Throttle Motorsports holds no responsibility either implied or otherwise for mechanical, electrical or other failure when using aftermarket performance products.

INTERNATIONAL CUSTOMERS

I.	At this time, we are no longer accepting orders from outside the US. This includes Canada and Mexico.

TYPOGRAPHICAL ERROR

In the event of incorrect pricing, incorrect information supplied by the distributor, importer, or manufacturer, or typographical errors, Wide Open Throttle Motorsports reserves the right to refuse or cancel any order placed for item(s) incorrectly listed. In the event that an item(s) purchased was incorrectly priced, you will be contacted before shipment.

LABOR FEES

I.	Customer agrees to release Wide Open Throttle Motorsports of all labor liability. We do not reimburse labor charges for removing, replacing, or installing any product due to failure of product. It is the responsibility of the customer for any and all labor costs.

TRADEMARKS

Vehicle manufacturer names, model names, and logos used on this site are trademarked by their respective owners. Their respective names/trademarks are only used on this site for identification purposes only. Honda and Acura are registered trademarks of Honda Motor Co. Ltd and/or American Honda Motor Co. Inc. Mitsubishi is a registered trademark of Mitsubishi Motors North America. Hyundai is a registered trademark of Hyundai Motor America. Nissan and Infiniti are registered trademarks of Nissan Motor Co. Ltd. and/or Nissan North America, Inc. Lexus, Scion, and Toyota are registered trademarks of Toyota Motor Corporation. Subaru is a registered trademark of Subaru of America, Inc.